FAQs
Q How do we get from JR Hachioji station to the hotel?
  A Take the North exit and you will see a roundabout. Turn right along the main road to the Keiko Hachioji Station. Turn right around this roundabout, follow this main road a minute or so and you will see the hotel on your left.
Q Does the hotel accept credit cards?
  A Yes, we accept the following credit cards:
JCB, VISA, AMEX, Diners, MasterCard
Q Do you have a laundry service?
  A Yes, we have laundry service for a wide range of items, from undergarments to suits and coats. Items brought in by 11am will be ready by evening on the same day.
Q Does the hotel have internet access?
  A Yes, internet (LAN) access is available free of charge.
 
Q Does the hotel have car parking facilities?
  A Yes, tower parking and ground-level parking are available for a total of approximately 40 vehicles.
Guests staying at the hotel may park their vehicle (regular passenger car) at a charge of \1,000 (incl. consumption tax) per night (from 3pm check-in time to 11am check-out time).
There will be an additional charge of ¥400 per hour for parking outside of these hours.

Parking operates on a first-come-first-served basis and reservations may not be made.
Parking reservations cannot be made, and parking operates on a first-come-first-served basis.
Should the hotel parking be full, guests will be directed to a nearby parking facility.
(Please be understood that rates may differ for these other parking facilities.)

 
Q Is there a copying service?
  A Yes, we can make copies for any size up to A3 sheet sizes.
Q Is there a fax service?
  A Yes, we can send and receive faxes. (charges apply for faxes sent)
Q Is it possible to send luggage to the hotel before arrival?
  A Luggage is accepted from the morning of your arrival. When sending luggage to the hotel in advance by a parcel delivery service, please specify your arrival date with your name and date(s) of stay clearly marked to the following address.

Address: Hachijoji Plaza Hotel (Reception), 4-6-12 Myojin-cho, Hachijoji, Tokyo 192-0046
Q Does the hotel have non-smoking rooms?
  A If you would like a non-smoking room, please specify when booking. Please note that the number of non-smoking rooms is limited.
Q Could we be listed on the waiting list for room vacancies?
  A Unfortunately, the hotel does not have a waiting list. For availability, please contact the hotel directly.